Information We Collect

1. Personal Data

   We may collect personal information that you voluntarily provide when you register, subscribe, interact with the Service, or contact us. This may include:

   • Name
   • Email address
   • Contact number
   • Billing and payment details (when subscribing)

2. Usage Data

   We automatically collect certain technical and usage information when you access the Service:

   • IP address
   • Device type and OS
   • Browser type
   • Pages accessed and features used
   • Time, date, and duration of use

   This data helps us improve performance, understand trends, and secure the platform.

3. Cookies and Tracking Technologies

   We use cookies and similar technologies (e.g., web beacons, local storage) to enhance your experience, analyze usage, and support functionality. You may manage cookie preferences through your browser settings.

How We Use Your Information

We use collected information for purposes including:

• Providing and maintaining the Service
• Send updates, product and service information
• Managing user accounts, subscriptions, and billing
• Personalizing user experience
• Responding to inquiries or customer support requests
• Improving the Service, features, and performance
• Detecting, preventing, and responding to fraud and security threats
• Complying with legal obligations

We do not use your personal information for purposes unrelated to the Service without your consent.

Legal Basis for Processing (Where Applicable)

Where required by law, we process personal information on legal grounds such as:

• Performance of a contract (e.g., user registration, subscription)
• Legitimate interests (e.g., improving service, fraud prevention)
• Compliance with legal obligations

Sharing and Disclosure

We do not sell or rent your Personal Data to third parties.

1. Service Providers

   We may share information with third-party vendors, hosting providers (e.g., Microsoft Azure), and technical partners to operate, maintain, and secure the Service.

2. Legal Compliance

   We may disclose information if required by law, legal process, or government request, or to protect rights, property, safety, or enforceable rights.

3. Business Transfers

   If AI Pazz or its assets are acquired, merged, or transferred, information may be transferred to the acquiring entity subject to this Privacy Policy.

Data Security

We implement appropriate technical, administrative, and organizational measures to safeguard your information, including:

• Secure cloud infrastructure (Microsoft Azure)
• Encryption in transit (HTTPS/TLS)
• Access controls and authentication
• Regular security assessments

However, no system can guarantee absolute security. You also play a role in protecting your credentials.

Data Retention

We retain Personal Data only as long as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, and enforce agreements.

Usage Data may be retained for analytics and operational purposes for a defined period consistent with industry practice.

Your Rights and Choices

Depending on your jurisdiction and applicable law, you may have the right to:

• Access, correct, or update your Personal Data
• Request deletion of Personal Data
• Restrict or object to certain processing
• Withdraw consent (where consent is the legal basis)
• Lodge a complaint with a supervisory authority

To exercise your rights, contact us at the details below.

International Data Transfers

Your information may be stored and processed in locations outside your country of residence, including cloud infrastructure (e.g., servers in regions where Azure is hosted). We will ensure appropriate safeguards for international transfers.

Third-Party Links

The Service may include links to third-party websites or services not controlled by us. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy to reflect changes in legal, technical, or operational practices.

Contact Us

If you have questions or requests regarding this policy, please contact:

Email: info@aipazz.com
Address: RedBlocks AI Pvt Ltd., 52 Old Kottawa Rd, Nugegoda
Website: www.aipazz.com